Change: Prepare for the Inevitable
Because we see change every day, we ignore change as a key risk. Even though
change is natural, it is also natural for humans to fight it. Why do humans
think we can control everything? Learn more about how we can become better at
recognizing change and how we can embrace and adapt to the many changes we will
continue to see. Change is inevitable. We can adapt to change or be replaced. We
will review practical insights that will help you be even more successful in the
office and in life. Effective leaders should not miss this course.
Topics Discussed
- Change is continuous, but why do we fight change?
- Why do we not notice the volume and rate of change?
- Why are we so surprised by change?
- What steps we can take to adapt to change?
- Why is the human brain programmed ignore change?
- Examples of how the rate of change has changed
- Examples of the many changes in accounting
- How to enhance your adaptability so you can thrive in a world of change
Objective: To understand
the complex issues involved with change and risk management, so we can take
advantage of the never-ending changes that occur daily.
Fixing Systems Risk – The Two Keys to Success
The system failed; it does not work. The system does not deliver as promised.
Processes that used to work – suddenly blow up. Too often we work in an
environment where one or more systems fail. We will discuss two key causes why
most business systems crash. What are the steps to take that will reduce system
risk? Why do we unintentionally design systems that are doomed to fail? This
session outlines multiple steps to reduce and hopefully eliminate system risks.
Proper planning is essential. If you are a ‘Fix-it” person, then this session is
for you!
Topics Discussed
- Why are Accounting and Finance Leaders skilled at
analyzing broken systems?
- Open systems versus closed systems
o Which is better?
o Why?
- There is no such thing as a perfect system, yet we
still try!
- Lessons from US Navy SEAL teams
- What are some of the more common reasons why systems
fail?
- How to plan for and avoid the two root causes of most system failures
Objectives: To understand
the common root causes situations that increase risk and cause systems to fail.
#1 Mistake that Managers Make
What is the most common management mistake? Why is it so damaging and
prevalent? Learn how managers mis-manage the most important assets in the
business – our employees. More importantly, what we can we do to get the most
out of our people and correct the single most common mistake made in business.
The performance review process is broken, and we will discuss how to correct it!
Topics Discussed
- Why managers are poor communicators and how to improve
- The damage caused by inadequate communication
- The advantages of better communication and planning
- Over fifty recommendations to improve the performance
review process
- Selecting the proper criteria to assess performance
- How to deliver a productive performance review
Objective: To understand
that all employees need an effective review from their supervisor. How to effectively communicate,
deliver messages, achieve better performance, and reduce turnover.
Dealing with Problem Employees
A team member is not performing satisfactorily. Tried several corrective
actions – none worked. We must dig to determine the root causes. We will review
a 15-step process to assess all the reasons why they are not performing, so you
can reduce and hopefully eliminate performance issues. Proper planning is
essential. If none of the fifty suggestions work, we will review how to part
ways. The sooner you address the issues, the sooner the situation can improve.
If you have had one employee problem, this session is for you!
Topics Discussed
- How turnover is an issue
- What are the most common causes?
- How can we do a better job of preventing ‘problem’
employees?
- How to have an effective discussion to end the
relationship
- How to develop a customized plan for each unique
situation
- A fifteen-step action plan to use – for you and for the employee
Objectives: To understand a process to identify why this individual is not
performing well. How to address the situation so each party is better
off?