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4 keys to focusing on customers in a complex world

by Ken Tysiac | Oct 26, 2018   ()

As waves of data, complexity, and regulation crash over the current environment, it's easy for overwhelmed business leaders to lose sight of their most important objective. Customers and clients need to be the center of focus for organizations and CPA firms, even amid the other challenges and opportunities posed by digitization and complexity.
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Source: Journal of Accountancy

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